member-engagement-and-satisfaction

High Member Engagement and Satisfaction

We build trusted relationships with all patients and partners through all interactions

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Answer Phone Calls Live

Engaged & responsive
Personalized attention
Experienced and knowledgeable staff

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Complete Spectrum of Services to Help Members from First Call, through Therapy

Pharmacist consultation
Financial assistance
Health coach
Therapy management
Benefits investigation
Language interpreters

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High Patient Net Promoter Scores

Completed by third party surveyor
High patient participation
Completed quarterly
Loyalty rating of 85

Accreditations and Recognition

Fairview Specialty Pharmacy has earned URAC’s Specialty Pharmacy Accreditation with an additional Rare Disease Pharmacy Center of Excellence Designation

We’re proud to be one of only a few specialty pharmacies in the country to receive this prestigious recognition.

Associations

Bronze Member – National Association of the Specialty Pharmacy

NASP is a 501(c)(6) non-profit trade organization and is the only
national association representing all stakeholders in the specialty pharmacy industry.

Founding Member – Health System Owned Specialty Pharmacy

The HOSP Alliance is a network of leading health systems and the
businesses that support them who advocate for better patient care and outcomes
associated with fully integrated health system specialty pharmacies.

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